Deliver personal guest experiences
Exceed guest service expectations
Personalised mobile concierge app
A state-of-the-art mobile app available to guests before, during and after their stay. All content, services, promotions and recommendations can be personalised at the individual guest level.
Guest service workflow engine
A fully customisable process engine to help deliver great service every time. Service requests benefit from automated routing, escalation triggers, management reporting and sophisticated analytics.
Understand your guest market
Know each guest individually
Industry-wide guest knowledge base
Able to provide up-to-date, rich, guest demographic and profile information at a country, region or city level (according to data coverage).
Guest profile information service
A revolutionary new service that will provide the fullest possible actionable understanding of the inbound guest.
DELIVER INDIVIDUAL, PERSONAL EXPERIENCES
Wow your guests with tailored service - provide them with a personalised concierge app showcasing your hotel and range of guest services.
guestmobile is a dynamic mobile app for your hotel. Backed by state-of-the-art predictive analytics, it can deliver authentic, engaging, personal experiences to every guest.
EXCEED EXPECTATIONS WITH SEAMLESS SERVICE
Route and track all guest service requests automatically. Increased automation, reduced error rates and insightful reporting help drive significant operational savings in time and money.